Question 1

How do I know if Cloud Gate Media is the right agency for us?

Accepted Answer

During our Discovery Call, we'll delve into the details of your business to craft a strategic plan tailored to your goals, supported by our pre-call research including a thorough review of your website and current advertising efforts.

Question 2

Who owns the assets your creative team develops for us?

Accepted Answer

Our creative team is a powerful asset, and when you hire us, they become your asset as well. You'll have access to all the graphics, videos, and other creative assets they create for you, whether you continue with us or not.

Question 3

What should I expect once I sign up?

Accepted Answer

Upon signing up, you'll be able to schedule a call with our Onboarding Specialist, who will gather the necessary data to configure your dashboard and ads! During the first month, our Onboarding Specialist will continue to have weekly calls with you to ensure your comfort and progress towards your desired results. After this period, you can schedule calls with the Onboarding Specialist as needed!

Question 4

What exactly do I get when I sign up with your agency?

Accepted Answer

As a full-service agency, our team will provide you with a customized dashboard tailored to your business needs. This dashboard will enable you to communicate directly with your leads and customers through SMS/Email, track your sales pipeline and customize it according to your requirements, monitor and customize your automations, and optimize your landing pages to drive leads to your location. Additionally, you'll have the ability to schedule social media posts on popular platforms such as Facebook, Instagram, Twitter, TikTok, and more, and leverage email and SMS marketing. To streamline your booking process, we'll set up a synced calendar with a booking system, ensuring seamless scheduling without any double bookings.

Question 5

What type of reporting do you provide?

Accepted Answer

Our clients receive a personalized dashboard within our software, which they can access 24/7.

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